Welcome to Landair Technical Support

Live Chat There are many ways to get support:

  • Call ext 5555 from any Landair phone or dial 423-708-5341 to access our Live Service Desk for immediate support.
  • Click on the “Live Chat” Icon on this screen
  • Send an email to
  • Fill out the form below to open a web ticket.

No matter which method you choose, please be as detailed as possible.

Information to include in the ticket:

  1. Detailed description of the issue
  2. What were you doing when the problem appeared
  3. Are any other users having this issue?

Remember, the more detail you provide, the better equipped we are to be able to help you.

Open a Support Ticket

    Issue type:

    To aid us in properly qualifying your issue, please use the following descriptions to assess your severity.

    4 – Low (one user is affected & business processes can continue)
    3 – Medium (limited # of users or functions are affected, business processes can continue)
    2 – High (less than 50% of users are affected or business-critical functions are affected)
    1 – Critical (more than 50% of users are affected & functions are unavailable)


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